Free Shipping & Returns in Europe!

DELIVERY

ll orders are dispatched from our offices in Athens, Greece and processed during business hours (9am-5pm est., Monday to Friday). A confirmation e-mail will be sent within 24 hours once your order has been approved by one of our team members with all the required information regarding the shipment of your purchase.

POSTAGE COSTS

* All services require signature on delivery.

GREECE

FREE SHIPPING ON ALL ORDERS

Via SpeedEx Courier Service (1-3 business days).

Customers located in Greece may also pay via Cash On Delivery.

EUROPEAN COUNTRIES

FREE SHIPPING ON ORDERS 170 EUR OR MORE

Via DHL Express/Courier Express (2-4 business days): 13.00 EUR

INTERNATIONAL - USA

FREE SHIPPING ON ORDERS 170 EUR OR MORE

Via DHL Express/Courier Express (2-5 business days): 17.00 EUR

INTERNATIONAL

FREE SHIPPING ON ORDERS 17 0 EUR OR MORE

Via DHL Express/Courier Express (2-5 business days): 17.00 EUR

*Tracking is not available in some countries.

If you need more information of postage please e-mail us at customerservice@holydayswim.com.

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INTERNATIONAL CUSTOM & IMPORT FEES

For orders outside the European Union, extra charges (sales tax and customs duty) may occur depending on your location and local customs charges. Please check your home country's import regulations before you place your order as these charges are at the receivers expense. Please note that delays due to custom procedures are beyond our control and must be resolved by the receiver.

PACKAGES GONE MISSING

In the unlikely case that your package is lost or damaged, the customer is responsible for lodging a claim with the carrier as all items purchased on this website are subjects to a shipment contract. Once your items are delivered to the carrier (SpeedEx/DHL), the responsibility for those items, purchased from this website, passes to the customer.

It is important that you ensure that the correct address has been submitted with your initial order, including the building name and unit number if applicable. If a mistake has occurred while entering your personal and shipping details, please email us at customerservice@holydayswim.com immediately so that it can be amended before the time it is dispatched. Once your order has been sent, HOLYDAY will not be held accountable for any orders placed with incorrect addresses.

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